Returns & Refunds

This page contains general information about returns and refunds at Glimelle. The full statutory withdrawal information and the model withdrawal form will be added before the official launch.

Consumers generally have a statutory right of withdrawal of 14 days.

For reasons of health protection and hygiene, sealed cosmetic products may be excluded from the right of withdrawal if the seal has been removed after delivery and the products are no longer suitable for return.

Please contact us before returning any products at:
info@glimelle.de

If an item arrives damaged, faulty, or incorrect, please contact us with your order number, photos of the item, and a short description of the issue.

These notes do not replace the statutory withdrawal information.